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Circuit City
Circuit City, with more than 41,000 employees, is one of the USA's
leading retailers of consumer electronics, personal computers, software,
movies, music and games. With headquarters in Richmond, Va., Circuit
City Stores Inc. is committed to excellence in customer
service via knowledgeable, well-trained sales staff.
The company is one of the USA's largest retailers with more than 630
stores. Thousands of customers pass through these outlets every day
benefiting from the attractive 'Price Matching' and 'Hassle Free'
returns policy which has helped the company become a popular and highly
successful group since the first store opened as Wards in 1949.
Circuit City had a requirement for a comprehensive PoS solution
incorporating PoS units, cable management, diagnostic software and
printers in what would become an installation of more than some 22,000
systems. The company selected the powerful DigiPoS system as the
hardware solution to ensure that the company remains at the forefront of
technology, whilst delivering fast and efficient service to consumers
across the country. The DigiPoS units were identified as the first
choice solution for Circuit City only after a rigorous selection
process, which saw DigiPoS Systems excel over several other well
established, traditional PoS suppliers.
David Nelms, assistant vice president of MIS for Circuit City
said the DigiPoS system provided numerous value added capabilities
in addition to a superior hardware solution:
"From the outset, DigiPoS Systems demonstrated a tremendous amount
of flexibility in working with us to address our specific needs
in a cost effective manner. They worked closely with us to ensure
seamless integration with a diverse set of peripheral devices,
as well as our legacy systems. Also, as important, they worked
diligently with us to provide an extremely robust deployment and
support infrastructure for the DigiPoS devices."
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