WH Smith
As one of the UK's leading retailers, WH Smith needed the confidence of 100% service and support to maintain an effective technology and service infrastructure throughout their operations. In order to achieve this, the group turned to Vista, the services division of the DigiPoS Systems Group who have responsiblity for in store cabling, installation and maintenance for thousands of retailers.

Digipos was awarded the contract for data and power installation, fault finding and repair works to WH Smiths EPoS systems and the head office. Typical projects include rewiring the entire EPoS data system and associated sales floor power circuits for stores undergoing refurbishment - through to complete installation of data and power to EPoS Systems for new stores. From 2004 Vista will continue an extensive technology installation programme with wireless access equipment to 700 stores over a 2 year programme, whilst replacing EPoS units to a further 200 stores.

Vista were also chosen to project manage the installation of Intranet PCs into 250 WH Smiths stores, completed over a five-week period. Steve Buckingham, Engineering manager of WH Smiths stated: "We are very impressed with the speed and efficiency of these installations. Everything has gone according to plan and all stores are now fully operational." Vista also completed an installation of power and data cabling into the prestigious WH Smiths book store in Paris. Lavinia Bramwell, WH Smiths retail summarised the WH Smith view: "What a great job you have done, your technicians were extremely helpful." Phil Pepper, Managing Director of Vista Retail Support: "This project has seen us carry out the commissioning of power and data to each store. This is part of an on going relationship that has seen Vista supplying and installing power and data to over 400 WH Smith's sites in the last year."