The business has grown as a result of Retailer demand for its products and services, expanding to over $130 million operating revenues across 16 subsidiaries. The Group delivers technology solutions that support the demands of Retailers as they seek to achieve their own core business objectives. DigiPoS understands and reflects the nature of Retailing and its interaction with technology. Our suite of Retail Technology Solutions has grown to encompass the following:

DigiPoS Diagnostics & Global Systems Manager

DigiPoS Diagnostics is a critical part of the serviceability of the systems we offer, improving uptime through proper and even preventative diagnostics.  Retailers will ultimately have a lower cost of service.

DigiPoS has developed three layers of system Diagnostics. The first is "Attended Diagnostics" which is pre-installed onto the compact flash and shipped with most POS systems. The second level is remotely accessible "Unattended Diagnostics" which allows the user to connect directly to the system and connected peripherals over any IP network (Internet / Intranet) and allows the user to run and view the results of the diagnostics remotely. 

The final layer of the Diagnostics program is Global Systems Manager (GSM), which provides access to any DigiPoS system and connected peripherals in any store at any time. This web-based application is the third and most comprehensive layer to the DigiPoS Diagnostics offering. 

Advantages:

• Remote and Local Diagnostic capabilities – Retailers can eliminate the mystery between hardware and software problems by operating the machine in diagnostics mode to test the health of the unit and devices.

 

• DigiPoS Diagnostics allows for preventative maintenance. Based on the health of the machine, the Retailer and/or a service organization can dispatch parts in advance of a failure to ensure maximum uptime.

RFID & Asset Tracking

DigiPoS technology can now offer Retailers RFID Asset Tracking capabilities. Retailers have regulatory requirements to report accurately on in-store assets, and DigiPoS RFID can be used to track and manage assets remotely which don’t require heavy investment in transponders. Instead they can utilize existing Wi-Fi networks in the store.

 

Point-of-Sale Technology

DighiPoS has grown to provide far more than just point-of-sale hardware. We provide retail-hardened solutions such as the award winning Retail Blade for the Store Architecture, as well as many other emerging and exsiting technologies. We offer Thin client systems, Self-Checkout, Hospitality Systems, and in-store management devices such as PDA's, etc. Additionally, we offer chip and pin, as well as "Q-busting" handhelds to eliminate wait times. Lastly, we offer self-service-ability with the First Aid Kit to help get Retailers back up and running quickly with little to no impact on the customer experience.

 

DigiPoS Services

Support services for retailers cover asset management, reporting, on-site repair, installation and project management along with system build, test and configuration. The requirements of every Retailer are of course very individual and therefore all services are tailored according to specific requirements with contracts established against rigorous Service Level Agreements.

 

DigiPoS SaaS

With more and more software becoming the cornerstone of practical retailing, many retailers cannot afford to purchase the multimillion dollar licenses only to explore whether there is an ROI from implementing the software. Providing an alternative business model to enable retailers to create the services they think they need and ultimately build them into their processes, retailers will have more options to implement tools like loyalty programs, stock locators, merchandising packages, gift cards, and more through a transaction-based billing approach to utilizing the software.